About us

Valleo: is an international educational platform empowering users to easily create, publish, and sell online courses, lessons, and learning materials in multiple languages. Our mission is to make high-quality education accessible to everyone by connecting instructors and students worldwide. We offer multi-language interface support and provide content creators with tools for producing video lessons, assessment tests, and learning analytics. The platform ensures secure payments via Stripe, intuitive navigation, and 24/7 support.

Official domains:

Privacy Policy

1. General Provisions 1.1. This Privacy Policy applies to all information that the website valleo.pro (the “Service”) may collect about a user during the use of the site. 1.2. The Service owns the domain valleo.pro and does not control third-party domains.

2. Terms and Definitions

  • Personal Data — any information relating to an identified or identifiable natural person.
  • Processing — any operation or set of operations performed on personal data.

3. Data We Collect 3.1. During registration and profile creation:

  • Full name;
  • Email address;
  • Password (stored encrypted).

3.2. During use of the Service:

  • IP address and geolocation data;
  • Session identifiers and cookies;
  • Payment information via Stripe;
  • Activity logs and device technical parameters.

4. Purposes of Processing

  • Authentication and account security;
  • Sending notifications and newsletters;
  • Analytics and service improvement (Google Analytics);
  • Marketing, personalization and targeted offers;
  • Fulfilling contractual obligations.

5. Legal Bases

  • User consent (Art. 6(1)(a) GDPR);
  • Performance of a contract (Art. 6(1)(b) GDPR);
  • Legitimate interests (Art. 6(1)(f) GDPR).

6. Third-Party Sharing

  • Stripe – for payment processing;
  • Google Analytics – for analytics;
  • Hosting providers and CDN – for hosting and content delivery;
  • CRM and email services – for mailing.

7. Data Retention

  • Data retained up to 5 years since last interaction;
  • Deletion upon user request.

8. User Rights

  • Access, rectification, erasure, restriction;
  • Data portability;
  • Right to withdraw consent;
  • Right to lodge a complaint with a supervisory authority.

9. Cookies & Tracking

  • Used for authentication, analytics and personalization;
  • Can be disabled via browser settings.

10. Security Technical and organizational measures in accordance with GDPR.

11. Contact Information

Terms of Service

1. Governing Law This Agreement is governed by the laws of the European Union.

2. Registration & Account 2.1. User registers with accurate information. 2.2. User is responsible for maintaining password security.

3. User-Generated Content 3.1. The platform provides a space for listing courses and lessons. 3.2. Instructors retain all rights and are solely responsible for their content. 3.3. The platform acts as an intermediary and does not guarantee content outcomes. 3.4. Instructors agree to indemnify the Service against third-party claims.

4. Prohibited Conduct

  • Spam, insults, hate speech;
  • Fraud, IP infringement;
  • Hacking attempts and DoS attacks.

5. Moderation & Blocking The platform may remove content and block users for violations or legal breaches.

6. Limitation of Liability The platform is not liable for direct or indirect damages, lost profits, or technical failures.

7. Termination This Agreement is effective from registration until account deletion.

8. Changes to Terms Users are notified at least 30 days before changes take effect.

9. Dispute Resolution Disputes are resolved through negotiation or, failing that, before courts at the Service’s domicile.

10. Additional Provisions

  • Instructors must be ≥ 16 years old to publish courses;
  • Any user of any age may purchase and use courses.

11. Course Quality Requirements

  • Original content respecting third-party rights;
  • Clear learning objectives and structure;
  • Annual updates at minimum.

12. Instructor–Student Interaction

  • Instructors respond within 48 hours on business days;
  • Students can ask questions and leave comments.

13. Ratings & Review Moderation

  • Star ratings from 1 to 5;
  • Removal of inappropriate reviews.

14. Prohibition of Unfair Practices

  • Manipulating views, sales, ratings prohibited;
  • Fraud leads to account suspension without refund.

15. Suspension & Account Deletion

  • Platform may suspend or delete accounts for violations;
  • Deletion revokes all course access.

16. Payment & Refund Policy

  • Payments via Stripe;
  • Access granted upon payment; no refunds;
  • Support: he**@****eo.pro.

17. Financial Management & Payouts

  • Instructors request payouts ≥ 50 EUR;
  • Monthly payouts within 10 business days;
  • 20% platform fee; instructors handle taxes;
  • Disputed funds may be held.

18. Financial Dispute Resolution

  • Claims submitted in dashboard; reviewed within 30 days;
  • Arbitration if unresolved.

19. Updates to Financial Terms

  • Effective 30 days after notification.

20. Force Majeure

  • No liability for force majeure events.

21. Technical Failures

  • No liability for downtime or technical issues.

22. Licensing & IP

  • Platform content is copyrighted;
  • Limited viewing license granted.

23. DMCA & Copyright Claims

24. Feedback & Suggestions

  • Ideas are freely licensed to the Service.

25. Affiliate & Referral Programs

  • Terms in separate Affiliate Policy;
  • No fake accounts or abuse.

26. API & Integrations

  • Must follow API docs; violations lead to blocking.

27. Language of Agreement

  • Terms in Russian; English translation is primary.

28. Entire Agreement & Severability

  • Full agreement; invalid clauses do not affect others.

29. User Rights & Obligations

  • Provide accurate data;
  • Use platform per rules.

30. Instructor Quality Responsibility

  • Guarantee originality and relevance;
  • Update outdated content.

31. Commercial Use Restrictions

  • Course content for personal use only;
  • No redistribution.

32. Good Faith Requirement

  • Honest interaction; no misinformation.

33. Community Moderation Policy

  • Warning system; temporary/permanent bans.

34. Feedback Handling Procedure

  • Constructive feedback encouraged;
  • Response within 10 business days.

35. Social Media Integration

  • Access to public profile data;
  • Can disable in settings.

36. Bots & Automation

  • Unauthorized bots/scripts prohibited.

37. Promo Codes & Discounts

  • Valid only per terms and timeframes;
  • Accumulated discounts detailed on site.

38. External Links

  • No liability for third-party sites.

39. Beta Testing Terms

  • Beta features may be unstable;
  • No guarantee of functionality.

40. Notifications & Mailing

  • Manage subscriptions in profile;
  • Critical alerts sent without consent.

41. Mobile App Terms

  • Additional rules in the app;
  • May request camera/microphone access.

42. Backup & Data Recovery

  • Regular backups;
  • Recovery in case of failure.

43. Unverified Account Restrictions

  • Full access after email/phone verification.

44. Terms Update Process

  • Public consultation for 7 days.

45. Corporate Client Terms

  • Separate contracts, SLAs, and pricing.

46. Administrative Rights

  • UI/feature changes without notice;
  • No retroactive rights changes.

47. Support & Maintenance

  • he**@****eo.pro for all support;
  • Dedicated manager for corporate clients.

48. Instructor Certification Requirements

  • Qualifications required for specialized courses;
  • Platform may request proof.

49. AML/CFT Compliance

  • Platform follows EU AML/CFT laws;
  • Suspicious transactions may be suspended.

50. Cybersecurity Provisions

  • Use strong passwords;
  • Account recovery on suspected breach.

Registration Agreement

By registering on valleo.pro, the User confirms that they have read and agree to:

  1. The Privacy Policy;
  2. The Terms of Service.

Consent is given by clicking the “Register” button.

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